Return and Refund Policy
Lavento9 Global Services FZC LLC – Return & Refund Policy
At Lavento9 Global Services FZC LLC, we want you to be fully satisfied with your purchase. If you are not happy with your order, we are here to help.
Returns
- You may request a return within 7 days of receiving your item.
- To be eligible, the item must be:
- Unused and in original condition
- In original packaging
- With proof of purchase
Certain products cannot be returned:
- Personal care items
- Customized or special-order items
- Digital goods
Refunds
- After receiving your returned item, we will inspect it and notify you.
- Approved refunds will be processed within 7–14 working days to your original payment method.
- Shipping fees are non-refundable.
Late or missing refunds
If you haven’t received a refund, please check with your bank or card provider. Processing time may vary.
Exchanges
We replace items only if:
- They are defective
- Damaged
- Or you received the wrong item
